Once your real estate project is completed, the process doesn’t end with the handover of the keys. Effective post-sale support is essential for ensuring that the transition is smooth for both you and your clients.
Customer Service Management
Providing excellent customer service is essential for maintaining positive client relationships. Post-sale support includes resolving any issues that may arise, handling client queries, and managing after-sales services such as maintenance and property transfers. SUMM Consulting Group can help streamline these processes and manage customer service expectations.
Documentation and Compliance
A smooth handover requires thorough documentation. All legal paperwork, including property ownership documents, warranties, and maintenance instructions, must be provided to clients. Our team ensures that all documents are completed, signed, and handed over in compliance with UAE regulations.
Handling Defects and Claims
Even after the sale, developers must manage potential issues such as defects in the property. SUMM Consulting Group assists developers in handling claims and organizing repairs or fixes, ensuring that the property remains in top condition.
With expert guidance from SUMM Consulting Group, you can ensure a seamless post-sale experience for your clients, fostering long-term relationships and a strong reputation for your projects.
